privacy policy

Last Update: May 12th 2015

Mapzen takes an individual’s personal privacy very seriously and therefore we are committed to maintaining the trust and privacy of individuals that visit our website or use our services.

The following summarizes the Mapzen Privacy Policy, a copy of which can be found in its entirety here.

We collect and retain information on individuals when they visit our site. We collect and use such information to improve our services.

We also collect and retain location data and related attributes through third parties that use our services. We may aggregate this data with other location data from other de-identified or anonymous individuals to improve our services or to share with third parties to improve their services.

Except as described above, we do not share this data with any third parties unless it is necessary to comply with the law or to protect Mapzen, its affiliates and customers or the public. We may grant our agents and contractors access to this information, but only for the limited purpose to perform services for us.

We follow generally accepted industry standards in securing and retaining the information we collect.

Please contact us if you have any questions or concerns.

Privacy Policy

This Privacy Policy applies to all information gathered by Mapzen, (“Mapzen” or “we,” “us,” “our,” etc.) in connection with our website (the “Site”) and from third parties with whom we do business (individually and collectively with the Site being referred to as the “Service”).

Personal Information

We may record certain information about your use of our Site, such as but not limited to your name, email address, local internet address, click history, the times and dates at which you access our Site, the particular portions of the Site you use, and the details of transactions you conduct using the Site. By visiting our Site, you agree to disclose certain of your personal information to us and authorize us to use and disclose this personal information pursuant to the provisions of this Privacy Policy. Except as otherwise expressly set forth in this Privacy Policy, we will only use the information collected by the Site to authenticate your access to or improve our Services.

We may also collect location information and related attributes related to a device or a search or other request for geographic information such as an address or a route through third parties that use our Service. We may aggregate this data with other location data from other de-identified or anonymous individuals to improve our Services or to share with third parties to improve their services.

Disclosure of Customer and Personal Information

We refer to the data collected from the Site or the Service as “Customer Information”. Except as set forth above, we will not share Customer Information collected from the Site with any third parties unless we conclude that we are required by law or have a good faith belief that allowing access to or disclosure of such data is reasonably necessary to protect the rights, property or safety of Mapzen, its affiliates and customers or the public. Notwithstanding the previous sentence, Mapzen may provide Customer Information to third parties to carry out tasks on our behalf, subject to strict restrictions that prevent such data from being used or shared except as directed by us. If another company acquires Mapzen or its assets, that company will possess the Customer Information and will assume the rights and obligations regarding such data as described in this Privacy Policy.

Data Security

Mapzen is committed to protecting the security of information that it collects. We follow generally accepted industry standards to protect the information collected by us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of all information.

Notice to California Residents - Your California Privacy Rights

If you are a California resident, you have the right to receive (i) information identifying any third parties to whom we may have disclosed, within the past year, personal information pertaining to you and your family for that company’s direct marketing purposes, and (ii) a description of the categories of personal information disclosed. To obtain such information, please email your request to:

Children’s Privacy

The Site and Services are not developed or intended for persons under 13 years of age. We do not knowingly solicit or collect any personal information from children under the age of 13, nor do we knowingly market our products or services to children under the age of 13.

International Visitors

Individuals from Canada, the European Union or other regions with laws governing data collection and use that may differ from U.S. law, including those whose privacy laws may be stricter than U.S. law: please note that you are transferring personal information to Mapzen in the United States. By providing your personal information, you consent to that transfer.

Cross Border Transfers

The information we collect is stored and processed on servers located in the United States.  We may transfer information that is collected to affiliated entities or to other third parties across borders and to other locations around the world. Use of the Site and Services constitutes consent to the transfer of the information described in this Privacy Policy to locations that may be outside of the country in which you live.

Changes and Updates to this Privacy Notice

Mapzen may amend this Privacy Policy from time to time. When we do, we will also revise the Last Update date at the beginning of the policy. We encourage you to review this policy periodically to stay informed about how we collect, use, and disclose data that we collect. Your use of the Site or the Services following any such update constitutes your consent to the amended terms of this Privacy Policy.

About Mapzen

Mapzen is a division of Samsung Research America, Inc. (“SRA”). The Customer Information collected by Mapzen may be shared within SRA or with entities that are controlled by, under common control with, or control SRA. This Privacy Policy is further subject to the terms and conditions of the then-current SRA Privacy Policy, which you can access here. In the event of any express conflict between the terms and conditions of this Privacy Policy and the terms and conditions of the then-current SRA Privacy Policy, the terms and conditions of the then-current SRA Privacy Policy shall govern solely with respect to that conflict.

Contact Information

If you have any questions or concerns regarding the information Mapzen collects or how Mapzen protects your privacy, please send a detailed message to or contact us at the following address:

30 W. 26th Street
New York, NY 10010

We will make every effort to resolve your concerns.